Privacy Policy

Last updated: September 6, 2026

What we collect

• Account data: email, business name, contact info, address, website, logo.
• Operational data: shows, booths, inventory and photos, sales, refunds, cash-drawer sessions, staff and shift records.
• Permit documents: files and details you upload to the Permit Vault, including any share link you enable.
• Location data: device GPS while signed in, used only for geofence enforcement and booth setup. Coordinates are stored only for your own booths.
• Payment data: handled by Stripe. We store payment intent IDs, payout references, and amounts — never full card numbers or bank credentials.
• AI Helper data: messages you send to the AI Helper and per-account usage counts, used to answer you and to enforce fair-use limits.
• Usage logs: sign-in events, IP, user-agent, audit events.

How we use it

• To operate the Service and your vendor account.
• To prevent fraud and abuse, enforce geofencing and message limits, and meet legal/tax obligations.
• To send transactional email (receipts, trial reminders, password reset, security alerts).

What you choose to make public

Your merchant profile page and any permit share link are public when you turn them on, and can be switched off at any time from the app.

Sharing

• Stripe for payment processing and payouts.
• Our AI provider processes AI Helper messages to generate replies; they are not used to train models.
• Supabase as our backend infrastructure provider.
• We do not sell your data.

Your rights

You can request export or deletion of your account data from Settings (or by emailing us), and export your inventory and sales as CSV at any time. Deleting your account removes business data within 30 days, except records we must retain for tax or fraud-prevention purposes.

Security

We use TLS in transit, encrypted storage at rest, row-level access controls that isolate each merchant's data, hashed station PINs with lockout after repeated failures, leaked-password protection, and optional two-factor authentication (required for refunds and voids).

Contact

Questions? Reach us at support@rapidretailz.com.